Altong :: knowledge sharing platform

Article 1 (Purpose)
The purpose of these Terms of Use is to define rights and obligations associated with various activities performed in using the website and applications provided by Altong Inc. (hereinafter referred to as Company) and to help users who wish to use its services enjoy the maximum benefits through the services and avoid any disadvantages that may arise.

Article 2 (Specification and revision of the Terms of Use)
1. The Company shall provide the link on the initial page or connected pages of the service (www.altong.com) so that users can read the contents of these Terms of Use.
2. The Company may revise these Terms of Use to the extent that it does not violate related laws such as the Act on Regulation of Terms of Use, the Basic Act on Electronic Transactions, the Electronic Signature Act, the Act on Promotion of Information and Communication Network Utilization, the Door-to-Door Sales Act, and the Consumer Protection Act. 
3. In revising the Terms of Use the Company shall specify the date of application and the reason for the amendment and notify the current Terms of Use on the initial page or connected pages of the service from 7 days before the effective date to the day before the effective date.
The Company may notify the amendment of the Terms of Use through methods other than the link on the initial page or connected pages of the service such as email, notification on the initial page or connected pages of the service, etc.
4. Users may express their intention to refuse within 15 days after the revised Terms of Use are announced. If the user refuses, the Company may terminate the contract with the user. If the user does not express his or her intention to refuse within 15 days after the revised Terms of Use are announced, it is considered to have agreed to the revised Terms of Use.

Article 3 (Application for membership registration and signing of contract of use, etc.)
1. Anyone who wants to become a member can sign up as a member with only one mobile phone number in his or her name.
2. The Company registers the applicant as a member, approves and signs the contract of use unless the person who applies for membership as a member as described in Clause 1 above falls under the following subparagraphs.
 - In case that the applicant has previously lost membership in accordance with Clause 3 of Article 4 of these Terms of Use. However, if three years have passed since the loss of membership under Clause 3 of Article 4 and the Company's approval for re-registration is obtained exceptions are made.
 - In case of false information, omission, or mistake in registration
3. In case that an application for signing the contract of use falls under any of the following subparagraphs the Company may withhold the acceptance until the reasons for restriction on the application are resolved.
 - In case that someone else has already signed up for membership by using the same mobile phone number as that of the applicant
 - In case that normal service access is not possible such as internet communication network failure, etc.
 - In case that it is difficult to approve the use due to internal circumstances of the Company
4. The Company may withhold approval if the applicant for the contract of use is a minor stipulated in related laws.
 - The time of signing up for membership and signing the contract for use is the time the Company's approval reaches the applicant.
 - Members must immediately update the changes in the personal information menu if there is a change in the member information.

Article 4 (Membership withdrawal and loss of qualification, etc.)
1. A member can request the Company to cancel his or her membership registration (user withdrawal) at any time, and the Company shall take the procedure for canceling the member's membership registration as soon as it receives this request unless there is a special reason. If the user can withdraw membership directly from www.altong.com he or she can withdraw immediately without the Company's administrative processing.
2. If a member falls under any of the following reasons the Company may limit or deprive of membership. Loss of qualification means that the Company permanently suspends the person's activities who owns specific account information, and the user cannot re-sign up. And, at this time, the entire balance held by the member belongs to the Company.
 - In case that a member did not use his or her own mobile phone number when signing up for membership
 - In case that false information is registered or impersonated when applying for membership
 - In case of damaging the Company in an illegal way
 - In case of infringing copyright by stealing the work of others
 - In the case of threats to the electronic transaction order such as interfering with other people's use of the service or stealing the information
 - In case of committing acts prohibited by laws, regulations and these Terms of Use, or acting against public order and morals
3. If the Company deprives of membership membership registration will be canceled.
In this case the member is notified by means of contact such as email and given an opportunity to explain before the member registration is cancelled.
4. For members who use this service, the Company may differentiate the service use by subdividing the grade (level) according to the member's age, service use content, activity level, time and number of times.

Article 5 (Protection and use of personal information)
1. The Company strives to protect members' personal information, including member registration information as stipulated by related laws. For the protection and use of member personal information, the relevant laws and the Company's personal information handling policy are applied.
2. The Company may provide the user's personal information such as the user's name and email address to a third party within the range permitted by law in the following cases.
 - In case that a user is requested to provide information from an investigative agency or other government agencies in violation of related laws while using the service
 - In case that it is necessary for information protection work such as confirmation of fraudulent activity including the user’s violation of laws and these Terms of Use
 - In case of being required by other laws
3. The Company's privacy policy does not apply to sites linked from websites other than the Company's official website.
In addition, the Company is not responsible for any information exposed due to reasons attributable to the member.

Article 6 (Provision and change of service)
1. The Company provides the following services to users.
 - Question/answer system through PC, mobile communication device and other terminals
 - Any service that other companies will develop or provide to members through cooperation contracts with other companies: the Company decides the availability of these services through reviewing in consideration of the member's activity 
2. The Company may change the provided service if it is determined that the change of the provided service is inevitable due to changes in the quality of the provided service or technical specifications.

Article 7 (Use and suspension of service)
1. Service use is, in principle, provided 24 hours a day, 7 days a week, 365 days a year unless there are special issues with the Company's operation or technology. However, the Company may temporarily suspend the service on a day or time determined by the Company for regular system inspection, expansion and replacement.
2. The Company may temporarily suspend the service without prior notice due to unavoidable reasons such as urgent system inspection, expansion and replacement and may completely stop the currently provided service for reasons deemed appropriate by the Company such as replacement with a new service.
3. The Company may limit or suspend all or part of the service if normal service cannot be provided due to a national emergency, power outage, failure of service facilities, congestion in service use, etc. In this case the reason and period will be notified to members in advance or later.
4. In case of service interruption due to reasons beyond its control (disk failure, system down, etc. without the system administrator's intention or negligence) prior notice is not possible and the Company may not notify users in case of system interruption due to intention or negligence of others (internet communication company, key communication service provider, etc.)
5. The Company can divide the service into a specific range and specify the available time for each range separately. In this case the reason and period will be notified to members.

Article 8 (Users' posts)
1. Posts refer to questions, answers, articles and comments posted by users.
2. Users are solely responsible for any loss or disadvantage arising from posts and the Company is not responsible for that.
3. Users shall not post content that violates public order and morals and infringes on intellectual property rights and other rights including copyrights of others, and shall bear all responsibility for the consequences resulting from posts with such content.
4. Without prior notice the Company may delete, move or refuse to register the following posts or materials that are deemed to be contrary to the purpose of service operation.
 - Posts with content that severely insults or defames other users or third parties
 - Posts that transmit, post or link text, photos, videos, audio files, etc. containing vulgar and obscene content that violate public order and morals
 - Posts with content that may be annoying or offensive to other users, such as mischievous, profane and non-informative posts, and posts with unclear meaning
 - Posts with intentional content aimed at specific answerers to obtain Gratitude Al
 - Posts registered using programs
 - Posts that can be judged to be inconsistent with the nature of the service due to personal political judgment or religious opinion
 - Posts that promote piracy or hacking
 - Posts judged to be commercial use such as advertisements for commercial purposes
 - Posts objectively recognized as being associated with crimes
 - Posts with content that infringes other users' or third parties' copyrights or other rights
 - Posts that cause inconvenience to other users such as repeated posts of the same content
 - Posts that violate the Company’s rules of posting or do not conform to the nature of the service
 - Posts that criticize the Company or its services without objective grounds or logic
 - Posts judged to be in violation of the Company’s posting policy and other related laws
5. In case that a certain member repeatedly violates the Company’s principles of posting the Company may permanently disqualify the member.

Article 9 (Copyrights for postings, etc.)
1. Copyrights and other intellectual property rights for works created by the Company belong to the Company.
2. The user shall not use the information obtained by using the service for commercial purposes by copying, transmitting, publishing, distributing, broadcasting, or other methods without prior consent of the Company and shall not allow it to be used by a third party.
3. The copyright of the post submitted by the user belongs to the copyright holder.
4. The user grants the Company a permanent, global, non-exclusive license for the post created and registered by him or her for the purpose of operating, displaying, transmitting, distributing or promoting the service. The license includes the followings.
 - Reproduction, modification, transformation, display, transmission, distribution and publication of user posts and creation of secondary and editorial works within the service.
 - Reproduction, modification, transformation, display, transmission, distribution and publication of user posts and creation of secondary and editorial works within the related services provided by the Company.
 - Provision and permission of the use of the contents of users' posts to service partners such as media and telecommunications companies. However, in this case, the Company does not provide personal information other than the users' nicknames.
5. The user agrees that the granting of the right to use in Clause 4 of this article is definitively valid while the Company operates the service and is effective even after withdrawal from membership.
6. If the Company intends to commercially use the user's post in a way other than paragraph 4 of this article, the Company must obtain the user's consent in advance through methods such as telephone, fax, e-mail, messenger, text message, etc. However, if the contact information registered in the member information is incorrect or if the user does not respond to the Company's contact and cannot obtain consent in advance, the Company may seek consent afterwards.
7. If a report is received from a third party for reasons such as infringement of copyright and other rights, defamation, obscene, etc. the Company may suspend the posting of the post. If an application is made to the Company after the legal issue related to the post is closed through lawsuits, settlements, etc. between the person who received the report and the post registrant the post suspended above may be re-registered. However, the Company is not responsible for any loss or other problems that may occur due to the re-posting.

Article 10 (Operation of point system)
1. Points (hereinafter referred to as Al) are a kind of currency that is added or reduced when using the service according to the profit distribution policy set by the Company. The Company operates the Al system so that users can use the service smoothly and earn personal profits. .
2. The value of Al is subject to change and can be withdrawn in cash when certain conditions are met. Currency exchange is the step of converting Al into currency that can be used. Cash withdrawals can be requested after completing the exchange.
3. When there is an application for withdrawal, the Company pays the withdrawal application amount by transferring it to a bank account designated by the member on a predetermined date, and when payment is made, the Company deducts the withholding tax amount under the income tax law and pays.
4. If a user acquires Al in an illegal, unfair way, or in a method other than the method set by the Company, the Company may arbitrarily deprive the Al without prior notice, and may take all actions including restrictions on use, membership withdrawal, etc.
5. Users cannot transfer or bestow Al to others without the consent of the Company.
6. Al owned by users is automatically extinguished if it is not used or changed (increased or decreased) for one year from the time they reached 10,000 Al.
7. Matters related to the terms of payment of Al to questioners, answerers, answer evaluators, referrers, etc. may be updated from time to time, so it is in principle to be posted on the User guide page on the website for the convenience of users' browsing.

Article 11 (Refund)
1. Users can request a refund within 14 days of using the paid service provided by the Company.
2. Refunds are paid in the form of Al set by the Company.
3. In case of equipment failure, data loss or deletion due to wars, incidents, natural disasters, national emergencies, technical defects that are difficult to resolve, other force majeure reasons and other similar force majeure the Company shall, within the scope of the Company's possible circumstances, recover and take action on Al held by members by the method set by the Company.

Article 12 (Providing and requesting information)
1. The Company may provide members with various information deemed necessary to use the service by e-mail or letter mail.
2. The Company can use it for marketing related to announcements, service-related information, coupons, events, product introductions, and customized advertisements provided to members.
3. Marketing information is sent by smartphone PUSH message, SMS, LMS, E-Mail, phone, etc. using collected mobile phone terminal information.
4. The Company may request additional personal information with the consent of the member for the purpose of improving the service and introducing the service to the member.
5. The contents of personal (credit) information to be collected and used are mobile phone number, carrier, E-mail address, gender, date of birth, etc.

Article 13 (Company's Obligations)
1. The Company shall allow the member to use the service on the date of commencement of the desired service provision unless there are special circumstances.
2. In order to provide continuous and stable service, the Company will repair or restore without delay unless there is an unavoidable reason when a facility is damaged or destroyed.
3. The Company establishes a security system to protect personal information, and discloses and observes the privacy policy.
4. If the opinions or complaints raised by members are objectively recognized as justifiable the Company must immediately deal with them through appropriate procedures. However, if immediate processing is difficult the user must be notified of the reason and processing schedule.

Article 14 (Member's obligations)
1. When applying for membership or changing member information the user shall fill out all matters based on the facts under the real name and cannot claim any rights in case of registering false or other person's information.
2. Members must comply with the matters stipulated in these Terms of Use, other regulations set by the Company, notices and related laws and regulations, and must not commit acts that interfere with the Company's business or damage the Company's reputation.
3. Members must immediately notify the Company of any changes in the contract of use, such as contact information and e-mail address through the appropriate procedure.
4. Members are responsible for all consequences arising from negligence and illegal use of ID and password except when the Company is responsible in accordance with relevant laws and Privacy Policy.
5. Members cannot conduct business activities using the service without prior approval from the Company and the Company is not responsible for the results of such business activities. In addition, if the Company suffers damages due to such business activities of the member, the member is obligated to compensate the Company and the Company may request compensation for damages, etc. to the member.
6. Members cannot transfer or bestow the right to use the service or other status in the contract of use to another person, and cannot provide it as collateral unless the Company's explicit consent is given.
7. Members must not infringe the intellectual property rights of the Company and third parties.
8. Members shall not engage in any of the following acts and the Company may impose sanctions including restrictions on members' use of the service and legal actions in case of any of the following acts. And the Company may claim compensation for tangible and intangible losses. In addition, the Company reserves the right to refuse payment of Al illegally obtained and Al that others have been assisted to acquire by such members.
 - Registering false information when applying for membership or changing member information
 - Stealing and using others' personal information such as name, ID, password, social security number, etc.
 - Trading ID with others
 - Intentionally registering questions and answers between members or by using plural accounts
 - Registering posts using programs
 - Registering posts described in Clause 4 of Article 8 above
 - Impersonating the Company's management team, employees or officials
 - Changing the Company's client program, hacking the Company's server or arbitrarily changing part or all of the website or posted information without being granted special rights from the Company
 - Harming or intentionally interfering with the service
 - Reproducing the information obtained through the service for purposes other than using the service without prior consent of the Company, using it for publication and broadcasting or providing it to a third party
 - Distributing information, sentences, figures, sounds and videos containing vulgar and obscene content that violates public order and morals to others by transmitting, posting or other methods 
 - Distributing content to others that is offensive or that may infringe on the honor or privacy by transmitting, posting or other methods
 - Harassing or threatening other users, or causing constant pain or inconvenience to specific users
 - Collecting or storing personal information of other users without approval from the Company
 - Acts that are objectively judged to be associated with crime
 - Violating regulations or terms of use set by the Company including these Terms of Use
 - Violating other related laws

Article 15 (Responsibilities)
1. The Company shall not be held liable for any damages incurred to members unless there is intentional or gross negligence of the Company in connection with the use of the service. In addition, the Company is not responsible for any warranty or guarantee regarding the suitability, accuracy, timeliness and reliability of information, products, services, software, graphics, audio and video related to the use of the service.
2. The Company does not neglect its efforts to consider members so that they can obtain the most financial profits as well as knowledge.

Article 16 (Termination of Contract)
1. Members may submit complaints regarding member information processing to the operator via email.
2. When a member wants to cancel the contract of use, he or she can proceed directly through [Membership withdrawal] item in the service.

Article 17 (Disclaimer)
1. In the event that the Company cannot provide the service due to wars, incidents, natural disasters, national emergencies, technical defects that are difficult to resolve, other force majeure reasons and other similar force majeure, liability is waived in the provision of services and, storage and restoration of service use records. The service use record is the record of all service activities provided by the Company to customers and members including Al held by the member.
2. In case of bankruptcy the Company has no obligation to pay the remaining balance to its members.
3. The Company is exempted from liability in the event of damage to the user due to the telecommunication service being suspended or not normally provided by the telecommunication service provider.
4. The Company is exempted from liability for damages caused by unavoidable reasons such as maintenance, replacement, regular inspection and construction of service facilities.
5. The Company is not responsible for any obstacles or damages in using the service due to reasons attributable to the user.
6. The Company is not responsible for damages caused by errors in the user's computer, or in the event of damages caused by incorrectly entering personal information and email addresses.
7. The Company is not responsible for any failure or loss of profits expected by users from using the service.
8. The Company is not responsible for any damages caused by the data obtained by the user while using the service. In addition, the Company is not responsible for compensation for mental damage caused by other users using the service.
9. The Company is not responsible for the reliability and accuracy of various information, data, and facts posted on the service by users.
10. The Company is not obligated to intervene in disputes arising between users and, between users and third parties through the service, and is not responsible for any damages resulting from this.
11. The Company shall not be held liable for any damages in relation to the use of the services provided to users for free.

Article 18 (Notice)
1. The Company notifies the member using the phone number or the email address submitted by the member to the Company.
2. In the case of notification to a large number of unspecified members the Company may substitute individual notification by posting it on the Company bulletin board for more than one week.

Article 19 (Jurisdiction and governing law)
1. Matters not specified in these Terms of  Use are subject to related laws and commercial practices such as the Telecommunications Business Act.
2. When a lawsuit is filed for a dispute arising from the use of the service the court having jurisdiction over the location of the Company's headquarters shall be the competent court.


<Addendum>
(Effective date) These Terms of Use are effective from October 10, 2017.

1. Guidance
Altong, Inc. (hereinafter referred to as 'Company' and the operating site URL is www.altong.com) takes the protection of users' personal information very seriously, and Users (hereinafter referred to as "Users" or 'Members') At the same time we are doing our best to ensure that the personal information provided to the Company online is protected.
Accordingly, the Company complies with the Personal Information Protection Regulations and the Personal Information Protection Guidelines established by the Ministry of Information and Communication such as the Protection of Communications Secrets Act, the Telecommunications Business Act, the Act on Promotion of Information and Communication Network Utilization, etc.
The Company informs you how and for what the personal information provided by Users is used through the personal information handling policy and what measures are being taken to protect personal information.
The Company discloses the privacy policy on the first or lower screen of the homepage so that Users can always easily view it.
The Company's personal information handling policy may be changed from time to time due to changes in government laws and guidelines or changes in the Company's internal policy, and the necessary procedures for continuous improvement are established.
In addition when revising the personal information handling policy, the Company immediately posts the changes through the website and assigns a version number and revision date so that Users can easily recognize the revised information.

2. The Member's personal information handling policy contains the following contents.
 A. Consent to collection of personal information
 B. Purpose of collection and use of personal information
 C. Personal information items collected by the Company and collection method
 D. Retention and use period of personal information collected by the Company
 E. Sharing and provision of personal information collected by the Company
 F. Matters concerning Users' own personal information management (access, correction, deletion, etc.)
 G. Matters on the operation of cookies
 H. Technical-managerial measures related to personal information
 I. Consignment processing of personal information
 J. Matters on collecting opinions and handling complaints related to personal information
 K. Duty of notification

 A. Consent to collection of personal information
The Company considers that Users agree to the collection and usage of personal information when they check the box of Agree to Personal Information Collection and Usage.

 B. Purpose of collection and use of personal information
"Personal information" is information about an individual, which can identify the individual by name, email, mobile phone number, etc. (including information that solely cannot but can identify a specific individual by being easily combined and identified with other information).
The Company collects personal information of Users in order to provide better quality services including customized services to Members through member services (Member's question and answer activities, cash withdrawal requests, etc.).
The Company does not disclose Users' personal information without prior consent of the User and the collected information is used as follows.

First, more useful services can be developed based on the personal information provided by Users. When developing new services or expanding contents the Company can prioritize the services to be developed more efficiently based on the personal information provided to the Company by existing Users and can rationally select and provide the contents that Users need.
Second, most of the information and services provided by the Company are free. The Company places advertisements to secure the source of these free services. Therefore the Company can provide optimized advertisements and contents to Users based on accurate personal information about Users and this will ultimately have value as another information provided by the Company to Users.
The Company receives advertisements from advertisers and displays them according to the types of Users that advertisers intend to target, but never shows or provides Users' personal information to advertisers.
Third, the purpose of collection for each collected information is as follows.
 (1) Name (real name), mobile phone number, date of birth, gender, nationality, main language, carrier, domestic/foreigner information, password, identity verification value and sign-up authentication information : Provision of identification service according to service use
 (2) Email address : Delivering notices, confirming personal intentions, securing a smooth communication path such as handling complaints and providing up-to-date information such as new services, new products, and event information
 (3) Bank account information: withdrawing cash for accumulated points Al
 (4) Other optional items: Data to provide personalized services

 C. Personal information items collected by the Company and how to collect
 (1) When Users sign up as a Member in order to use the member service the Company receives essential information for service provision online. The Company can also selectively request input of personal information for statistical analysis or giveaways during surveys or events within the Company.
① To register as a Member
   Required items: nickname, mobile phone number, nickname, password, nationality and main language
   Optional items: referrer's information
② To apply for some services
   Real name, nickname, gender, date of birth, occupation, company name, address, phone number, fax number, service use records, access logs, cookies, access IP information, payment records, bad use records, user status information, visit date and other pernal information
③ To apply for cash withdrawal
   Account information (bank name, account number, account holder)
Sensitive personal information that may infringe on the User's basic human rights (race, ethnicity, ideology, creed, place of origin, domicile, political orientation, criminal record, sex life, etc.) is not collected as much as possible. If collection is unavoidable prior consent will be sought. And, in any case, the submitted information is not used for any purpose other than the purpose previously disclosed to Users and is not leaked to the outside. Advertisers who place advertisements on the Company or websites linked to various directories such as search may collect personally identifiable personal information about Users.
 (2) How to collect personal information
The Company collects personal information in the following ways.
  - Membership registration through homepage and written form
  - Application for events (gift events) and delivery request
  - Collection through generated information collection tool
  - Collection through Users' voluntary provision during service use

 D. Retention and use period of personal information collected by the Company
While Users use the services provided by the Company as a member of the Company, the Company continuously retains Users' personal information and uses it for service provision.
However, in accordance with the procedures and methods described in 'F. Matters concerning the user's own personal information management (view, correction, deletion, etc.)' below, the member himself or herself can modify information and if the member has requested membership withdrawal the information is completely deleted from the disk in a nonrenewable way and is processed in a state that will not be able to be viewed or used later.
And personal information received for temporary purposes (surveys, events, etc.) as in 'C. Personal information items collected by the Company and collection method' is processed in a state that cannot be reproduced in the same way once the purpose is achieved.
In principle your personal information is destroyed when the purpose of collecting or receiving personal information is achieved as follows. However, member information is kept in the following cases.
And if it is necessary to preserve it in accordance with the provisions of related laws such as the Commercial Act and Consumer Protection Act in Electronic Commerce, etc. the Company keeps the member information for a certain period stipulated in the related laws and regulations. The archive items, reasons and periods stipulated in the related laws and regulations are as follows.
① Records on contract or subscription withdrawal
Reason and period of retention: Consumer Protection Act in Electronic Commerce, etc. / 5 years
② Records on payment and supply of goods, etc.
Reason and period of retention: Consumer Protection Act in Electronic Commerce, etc. / 5 years
③ Records on consumer complaints or dispute settlement
Reason and period of retention: Consumer Protection Act in Electronic Commerce, etc. / 3 years
④ Records on personal identification
Reason and period of retention: Act on Promotion of Information and Communication Network Utilization and Information Protection, etc. / 6 months
⑤ Records related to website visits
Reason and period of retention: Protection of Communications Secrets Act / 3 months

 E. Sharing and provision of personal information collected by the Company
The Company uses the personal information of Users within the scope notified in 'B. Purpose of collection and use of personal information' and neither uses it beyond the scope without prior consent of the user nor discloses the user's personal information to the outside in principle. However, the following cases are exceptions.

First, when Users agree to disclosure in advance
Second, when a member violates the Terms of Use or other terms on member services posted on the homepage
Third, when there are sufficient grounds to believe that personal information should be disclosed in order to take legal action against people who have caused mental or material damage to others by using the Company's services 
Fourth, when it is judged in good faith that it is required by other laws (ex. when there is a request from a government agency through a legitimate procedure in accordance with related laws, etc.)
Fifth, when it is provided to advertisers, partners, or research organizations in a form in which a specific individual cannot be identified for statistical writing, academic research or market research

In addition, the Company can share Users' personal information to develop new technologies or provide better services. Even in that case, prior to the collection or provision of information Users will be informed who is the organization or group that will share their personal information, what information is needed, why it is needed and how long it is protected and managed, and will be asked for consent. Without Users' consent, additional information is not arbitrarily collected or shared.
Even when advertisements are posted and sent to groups with specific conditions by gender, age, etc. Users' personal information is not provided to the individual or company that requested the advertisement and when necessary for other statistical processing, academic research, or market research information is provided only in an unidentifiable form.

 F. Matters concerning the User's own personal information management (view, correction, deletion, etc.)
Users can view or modify their registered personal information at any time by using the Company homepage and can request membership withdrawal. Members can view and edit their personal information on the Edit Info page after logging in with their ID and password.
If the password is forgotten click 'Forgot your password?' at the bottom of the member login menu and enter your ID (mobile phone number) to receive a temporary password.
Membership withdrawal can be done by clicking 'Membership Withdrawal' on the homepage. Users can withdraw from membership for the member ID of the Company's service, but afterwards some of the services are not available except for some browsing.
The Company processes personal information deleted at the request of Members as specified in 'D. Retention and use period of personal information collected by the Company' and processes it so that it cannot be viewed or used for any other purpose.

G. Matters on the operation of cookies
In order to provide customized services specialized to Users the Company uses cookies that store and retrieve Users' information from time to time.
Cookies are a small amount of information sent to the User's computer browser by the server (HTTP) used to operate the website and are also stored on the storage space of the User's PC computer or mobile devices.
In order for Users to log in after accessing the homepage and use the member service cookies should be allowed. The Company find information about ID by using cookies in order to provide a more suitable and useful service to Users.
Cookies identify the User's computer or mobile devices but do not personally identify the User.
Using cookies allows the Company to provide more convenient services by identifying the types of visits and usages, popular search terms, and user size for each service visited by Users, and to provide optimized information to Users.
Users can choose whether to use cookies.
Members can allow all cookies by setting options in the web browser, check each time a cookie is saved or refuse to save all cookies.
However, the member who refuses to save cookies may not use some member services that require login.

 H. Personal information-related technical & administrative measures
In handling Users' personal information the Company takes the following technical measures to ensure safety so that personal information is not lost, stolen, leaked, altered or damaged.
Users' personal information is thoroughly protected by passwords.
The password of the member who has joined the service is known only by the person and only the person who knows the password can check and change the personal information. Therefore, Users should not disclose passwords to anyone. To this end the Company basically recommends that you log out online and close the web browser after finishing using the PC. In particular, if you share your PC with other people or use it in a public place (companies, schools, libraries, internet game rooms, etc.) the above procedure will be more necessary to prevent personal information from being known to others.
The Company is doing its best to prevent the leakage or damage of Users' personal information by hacking or computer viruses. In preparation for damage to personal information, data are frequently backed up and Users' personal information or data are prevented from being leaked or damaged by using the latest anti-virus program and are safely transmitted over the network through encryption algorithms. In addition we use an intrusion prevention system to control unauthorized access from outside and strive to equip all possible technical devices to ensure systemic stability.
The Company's personal information handling staff is limited to the person in charge and a separate password is given for this, which is regularly updated, and the implementation of the Company or Member's privacy policy is always emphasized through frequent training of the person in charge.
In addition, we are making efforts to immediately correct any problems by checking how the Company and Members fulfill the personal information handling policy and how the person in charge abides by it through an in-house exclusive organization that deals with communication secret.

 I. Consignment processing of personal information
The Company may entrust Users' personal information to an external professional company for service improvement. On entrusting the processing of personal information the Company will notify Users of that fact in advance. In addition, through consignment contracts, the Company will clearly stipulate the observance of the service provider's personal information protection instructions, confidentiality of personal information, prohibition of provision to third parties, and burden of responsibility in case of accidents, etc. and the contents of the contract will be kept in writing or electronically.

Trustee: NICE Credit Rating Information Co., Ltd.
Consigned work: Real name authentication

Trustee: SUREM Co., Ltd.
Consigned work: Sending text messages


 J. Matters concerning personal information-related opinion collection and complaint handling
In order to protect Members' personal information and to handle complaints related to personal information the Company has designated a chief privacy officer as follows.

Chief privacy officer
Affiliation: Altong, Inc.
Position: Customer Service Team Leader
Name: Roh Sang-hyun
Phone: (02)330-3000
Mail: admin@altong.com

Alternatively you can contact the following organizations.

(1) Personal Information Dispute Mediation Committee (www.kopico.go.kr / +82-1833-6972)
(2) Korea Communications Standards Commission (www.kocsc.or.kr / +82-2-3219-5320)
(3) Korean National Police Agency Cyber Bureau (cyberbureau.police.go.kr / +82-182)

 K. Duty of notification
This privacy policy will be notified through the homepage or other methods at least 7 days before the implementation of the privacy policy which changes through addition, deletion or modification of its contents. In the event of significant changes in user rights such as collection and use of personal information, its provision to a third party, etc. the Company will notify Members at least 30 days in advance.